11 Chapter 11 Student Support Services Delivered
Introduction
For a comprehensive list of resources and locations, check the following files:
- Academic Resources with Brownsville Map.pdf Academic Resources with Brownsville Map.pdf – Alternative Formats
- Academic Resources with Edinburg Map.pdf Academic Resources with Edinburg Map.pdf – Alternative Formats
Academic Success Resources
Learning Center
Brownsville: BMSLC 2.118; (956) 882-8208
Edinburg: ELCTR, Room 100; (956) 665-2585
Website: UTRGV.edu/Tutoring
Writing Center
The Writing Center aims to assist and guide students to become better, independent writers. It can help you with writing assignments in any course at all writing process steps.
Brownsville: University Library 3.206 (3rd floor, near stairs); (956) 882-6792
Edinburg: Student Academic Center 3.119 (3rd floor); (956) 665-2585
Website: UTRGV.edu/WritingCenter
University Library
The University Library provides services and collections supporting research, teaching, and learning at UTRGV. Note that most library resources can be accessed remotely.
Phone: (956) 882-7424
Website: UTRGV.edu/Library
UTRGV University Library provides short instructional videos on accessing and navigating various academic databases. Please refer to the list below for links to these helpful and informative videos:
- For a video tutorial (9 minutes) on accessing available eBooks through the UTRGV University Library, click here.
- For a general video tutorial (2m23s) on accessing UTRGV University Library databases and online search tools, click here.
- For video tutorials on accessing specific UTRGV University Library databases, click here. Examples include video tutorials on databases such as Academic Search Complete, Computer Source, Ed Full Text, ERIC from EBSCO, Journals, Primary Sources, and Books – JSTOR, to name a few.
- For a video tutorial (3m18s) on searching Google Scholar, click here.
Student Life
Be involved in clubs/organizations… By being closely involved, you start building connections, friendships, and leadership skills, which greatly benefit you with various opportunities during AND after college.
The above quote is from a Communication Sciences & Disorders student. Many students offer the same advice, highlighting the importance of student involvement. UTRGV has more than 250 student organizations that support students’ growth and development through various interests, values, and opportunities to experience leadership development, networking, professional growth, and volunteering. Student organizations help students discover and nurture their unique passions and individual potential.
Visit V Link to create a profile and participate in UTRGV student life. Students can search for student organizations to join events to attend and keep track of their involvement on campus.
For more information about student life at UTRGV, visit the Department of Student Involvement.
Technical Support Portal
The Center for Online Learning & Teaching Technology (COLTT) provides services and facilities that promote, support, and integrate best pedagogical practices in applied technologies in teaching, learning, and research for traditional and web-based learning.
If you are not familiar with the Blackboard learning environment, the following link (https://www.utrgv.edu/online/getting-support/student-support/handouts-and-tutorials/) contains helpful handouts and tutorials on how to use the different learning tools online and hybrid courses.
24/7 Blackboard Support
COLTT offers 24/7 phone and chat support. Call the main office numbers, (956) 882-6792 or (956) 665-5327, anytime and speak to a support representative.
COLTT Contact Information
Brownsville: Casa Bella 613; Phone (956) 882-6792
Edinburg: Education Complex (EDUC) 2.202; Phone (956) 665-5327
Submit a Ticket: UTRGV.edu/coltthelp
Or Chat with them directly
Academic Advising
The Academic Advising Center is your partner throughout your academic career at UTRGV. Their website has a wealth of resources to guide your journey.
Academic Advising Center
Edinburg: Southwick Hall 101 A
Brownsville: Main 1.400
Email: academicadvising@utrgv.edu
Phone: (956) 665-7120
Website: https://www.utrgv.edu/advising/
If you want to talk to a peer advisor, visit Express Advising | UTRGV and talk to one today
Administrative Support Service
Office of the Registrar
The Office of the Registrar oversees registration, course adds/drops, transcripts, graduation applications, commencement ceremonies, and other enrollment issues.
Brownsville: Enrollment Center @ The Tower, Main 1.100; (956) 882-8254
Edinburg: Student Services Bldg. 1.150; (956) 665-2201
Website: UTRGV.edu/UCentral/Registration
Financial Aid
The purpose of Financial Aid is to provide students and their parents with information regarding federal, state, institutional, and other sources of financial aid.
Brownsville: Enrollment Center @ The Tower, Main 1.100; (956) 882-8277
Edinburg: Student Services Bldg. 1.192; (956) 665-2501
Website: UTRGV.edu/FinAid
Career Center
The UTRGV Career Center assists undergraduates, graduate students, and alumni who seek help formulating and implementing career plans. Various programs and workshops are offered each semester to assist students in selecting a major or relating educational experiences to employment opportunities. Review the module on Career Explorations for detailed information on the Career Center and its services.
Brownsville: BINAB 1.105 ; (956) 882-5627
Edinburg: Student Services Bldg, Rm. 2.101; (956) 665-2243
Website: UTRGV.edu/CareerCenter
Dean of Students Resources
The Dean of Students Office assists students when they experience a challenge with an administrative process or an unexpected situation such as an illness, accident, or family situation and aids in resolving complaints. Additionally, the office helps advocate for students, informs students about their rights and responsibilities, and serves as a resource and support for faculty and campus departments.
Vaqueros Report It allows students, staff, and faculty to report concerns about a student’s well-being, seek assistance in resolving a complaint, or report allegations of behaviors contrary to community standards or campus policies.
Explore Support for Students Who are Undocumented | UTRGV if needed.
The Dean of Students can also be reached by emailing dos@utrgv.edu or visiting Virtual Office hours in which a representative is available Monday-Friday 9:00-11:00 a.m. and 1:00-4:00 p.m.
Military and Veterans Success Center
The Military and Veteran Success Center assists student veterans, guardsmen, reservists, and military family members in pursuing educational goals. The Center is a liaison between students receiving military educational benefits and the Department of Veteran Affairs.
Brownsville: Cavalry Hall 104; Phone: (956) 882-8980
Edinburg: University Center 113; Phone: (956) 665-7934
Email: veteranservices@utrgv.edu
Website: https://www.utrgv.edu/veterans/
Exercise – Services only work if you are there with questions. Visit three student services that may be useful to you and learn what they do that may benefit your new semester. Make sure to visit the Learning Center and see if they have a Peer Led Team Learning (PLTL) ( https://www.utrgv.edu/tutoring/tutoring/pltl/index.htm) session for any of your classes.